Mudflap Freight FAQ
Booking freight with Mudflap is new—and you can do it in the same app where you get discounted fuel. Here's everything you need to know to get started.
Are these loads real?
Who are these brokers?
If I send a quote, am I locked into anything?
What do brokers see about me?
Does using freight change my fuel discount?
Getting started
How do I find it?
Why don't I see the Freight tab?
Why did you ask for my equipment type?
What's the "Is this you?" screen?
What if that information is wrong?
Why did you ask if I book my own freight?
Finding a load
What are the markets on the freight screen?
Why is it all Texas?
What's the take-home number?
How do you know what my fuel will cost?
What are similar loads?
A load I was looking at disappeared.
Quoting
How do I quote?
Can I book a load on the spot instead?
How do I know it went through?
How long until I hear back?
Can I see what other carriers quoted?
Can I quote on more than one load?
Can I change or pull back a quote after I send it?
What happens if the broker takes my quote?
Why can't I quote on a certain load?
How do I get approved with a broker?
Your information
Can I change my USDOT in the app?
What can I change myself?
Someone is using my authority fraudulently.
Is my account secure?
Need a hand?
Call 888-885-3835 or email support@mudflapinc.com.